Assure prompt operations of your Prepaid and Value Added Services
Deployment of value added services - especially prepaid and virtual private networks - is common with most mobile networks operators. These services introduce additional challenges where revenue management is concerned. Improper handling of calls or erroneous configuration at the intelligent network or service nodes affects revenues and increase customers’ dissatisfaction.
cVidya’s MoneyMap monitors your valuable service assets by collecting usage and configuration data from the Intelligent network, the service nodes and network elements (MSCs, SMSC, MMSC, GPRS). The data is processed and automatically compared in order to detect missing, inaccurate or non authorized usage, spot negative credit values and alert upon suspicious top-ups. MoneyMap also assure prompt delivery of usage records for billing. Furthermore, MoneyMap monitors your SIM cards batches, in order to assure prompt activation for overall SIM ranges and for each SIM card. Here MoneyMap is configured to:
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Detect missing, inaccurate and non-authorized usage records
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Detect credit abuse for prepaid
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Reconcile IN balances (credits and debits)
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Vouchers reconciliation
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Detect suspicious traffic and top-ups trends
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Detect illegally utilized SIM cards (batches and individual cards)
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Provide powerful data models and data slicing tailored to your business needs and processing environment
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Provide intuitive investigation via a comprehensive case environment
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Support correction and leakage reclamation tools