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“The cVidya solution and our deployment approach will provide the level of assurance and flexibility required by MTN in achieving a robust, yet cost-effective solution to meet our existing and ongoing business needs.”

Nadia Ali, General Manager of Business Finance and Assurance, MTN South-Africa

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Assure revenues for Prepaid and other Value Added Services

Deployment of value added services - especially prepaid and virtual private networks - is common with most fix networks operators. These services introduce additional challenges where revenue management is concerned. Improper handling of calls or erroneous configuration at the intelligent network or service nodes affects revenues and increase customers’ dissatisfaction.

cVidya’s MoneyMap monitors your valuable service assets by collecting usage and configuration data from the intelligent network, the service nodes and exchanges. The data is processed and automatically compared in order to detect missing, inaccurate or non authorized usage, spot negative credit values and alert upon suspicious top-ups. MoneyMap also assure prompt delivery of usage records for Billing. Here MoneyMap is configured to:

Detect missing, inaccurate and non-authorized usage records
Detect credit abuse for prepaid
Reconcile IN balances (credits and debits)
Vouchers reconciliation
Detect suspicious traffic and top-ups trends
Provide powerful data models and data slicing tailored to your business needs and processing environment
Provide intuitive investigation via a comprehensive case environment
Support correction and leakage reclamation tools

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