DealerMap Commission Management (CM)
DealerMap CM provides telcos with an operational platform that effectively manages all aspects of the relationship with dealers and other sales channels. By flexibly defining pricing plans using any data source, both CSPs and dealers gain transparency into commission calculations, decrease the number of created disputes and accelerate their resolution, and closely monitor performance – all of which result in a more profitable and loyal sales force.
DealerMap Commission Management is a powerful no-code tool that rapidly and easily helps define, manage and maintain commission plans, bonuses and quotas through a user-friendly, decision-tree-based and flexible GUI.
DealerMap features a very intuitive and easy to use dealer portal that offers an effective communication platform where both provider and dealer can monitor the commissioning approval process, disputes, and dealer performance. In addition to managing all dealer-related activities (business transactions, payments, financial balances, rejects, disputes, handset inventory, and more), DealerMap CM supports complex sales channels and dealer hierarchies.
DealerMap CM collects data from any OSS/BSS in the telco environment, including customer care, billing, order management, ERP and inventory. A flexible platform based on user-defined business rules, DealerMap does not require any IT involvement.
The advantages for operators and service providers are:
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Dealer portal with transparency to transactions’ rating and approval and a rich collection of performance dashboards supports effective online communication between operators and dealers, increasing dealers’ loyalty and minimizing disputes and queries
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Ease of configuration and implementation improves the operator’s response to new market trends, which in turn motivates the sales channels and increases its market share
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Intelligent but simple-to-use dispute management improves channels’ productivity, satisfaction and loyalty
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Transaction integrity control reduces errors and improves cash flow
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Set of predefined reports based on actual market needs help evaluate dealers’ performance margins and sales behavior