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“The cVidya solution and our deployment approach will provide the level of assurance and flexibility required by MTN in achieving a robust, yet cost-effective solution to meet our existing and ongoing business needs.”

Nadia Ali, General Manager of Business Finance and Assurance, MTN South-Africa

 

 

Detect internal fraud schemes

Internal fraud is quite diverse it may be manifested in many forms, such as usage with no payment, “piggybacking” over your network, large credits or discounts to customers, etc. Common to all of that is an employee which teams with an individual or a crime organization for the purpose of stealing resources or money.

cVidya’s FraudView (enhanced by MoneyMap) enable to detect the signs addressed above and correlate the customers involved with a crooked employee. This is achieved “link” analysis looking for any connection (mostly phone calls) between a suspected employee and the external fraudsters. Here FraudView is configured to:

  • Detect abusive usage patterns according to a diverse criteria

  • Detect missing or tampered billing entities

  • Detect excessive adjustment patterns

  • Detect sensitive information leakages

  • Detect internal financial fraud scenarios

  • Correlate internal fraudster with its external partners

  • Intuitive investigation via a comprehensive case environment

  • Powerful data slicing tailored to your Customer types and Service offerings

  • Track all transactions, updates and credits , to detect abuse 

 

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