EZTrust for Network Operators
cVidya’s EZTrust ensures that intercarrier charges are billed correctly and disputes resolved quickly. With wholesale margins hitting bottom and competition constantly offering alternative solutions, network operators must minimize the costs of handling accounts receivable.
This high level of complexity in intercarrier relationships can result in billing errors that existing billing systems may not be suited to handle. Moreover, complicated intercarrier accounting and mismatches between the network operator’s inventory and provisioning systems introduce additional errors into the invoicing process.
As a result, accurate billing and quick, efficient dispute settlement are key elements in securing cash flow and ensuring customer satisfaction. This is where cVidya’s EZTrust excels.
EZTrust verifies the integrity of the network operator’s data and processes and reconciles all configuration information and data against systems and data sources (CRM, billing, inventory, order management, data warehouse, and more) in the revenue chains. Identified discrepancies and data problems provide visibility into the detailed network information necessary for dispute handling. Together with a comprehensive dispute-management platform, EZTrust facilitates efficient dispute resolution and settlement process.
EZTrust Highlights
- Dedicated dispute and settlement-management platform specifically designed for the relationship between network operators and service providers
- Powerful reconciliation and classification engine for root-cause analysis of disputes
- Detailed operational and managerial reports for effective dispute handling