EZTrust for Service Providers
To deliver the full range of services their customers demand, service providers rely upon bilateral agreements with different network operators. This means that they must devote resources to verify and correlate invoices and additional resources to manage queries and disputes with each of these network operators.
Moreover, the high level of complexity in intercarrier relationships can result in billing errors due various reasons:
- Existing billing systems may not be suited to handle complicated intercarrier accounting
- Mismatches in the inventory and provisioning systems of the network operator introduce errors to the invoicing process
- Network operators often produce intercarrier invoices in different formats and for different time periods, which makes them more difficult to track and verify
EZTrust effectively identifies such discrepancies, enabling service providers to accelerate the process of negotiating and reclaiming erroneous payments.
EZTrust offers a myriad of features and benefits:
- Manages contractual discrepancies between the contracted price plan and the tariff table in the billing systems
- Detects missing or erroneous transactions, including mismatches in period continuity or overlaps
- Flexibly models modeling of products, services, one-time charges and recurring charges
- Recreates invoice data based on service provider’s orders and reconciliation with the original invoice
- Generates detailed discrepancy reports for effective negotiation with the network operator