MoneyMap Configuration
MoneyMap Configuration verifies the integrity of the service provider’s data and processes and reconciles all configuration information and data against systems and sources in the CSP’s revenue chain like CRM, billing, inventory, order management, and data warehouses. Identified discrepancies and problems are presented to the user via cases, allowing easy problem resolution and process monitoring.
MoneyMap Configuration identifies revenue leakages by collecting and reconciling configuration information from various data sources. The reconciliation results provide users with a comprehensive view of the revenue stream status and discrepancies that cause revenue leakages.
MoneyMap Configuration Highlights
- Next-generation services support
- OSS/BSS and network support, including billing, CRM, order management, network inventory, provisioning, activation systems and ordering, provisioning, billing and intercarrier processes
- Business-process monitoring (process view)
- OSS and back-office processes (for example, ordering, provisioning)
- Service-level measurements
- Versatility – same product for all lines of businesses (for example, wholesale and retail) and revenue streams (voice, data, IPTV and content)
- Validation of case resolution – automatic closure of cases that were resolved and reopening of cases (history)