MoneyMap Rating and Billing Verification (RBV)
The current telecom landscape is driven by multiple and complex price plans and a variety of rating schemes and service bundles – all converged over multiple technologies. This operational intricacy leads to revenue leakages that result from mistakes in price-plan definition and/or from rating and billing errors that are hard to detect.
In this area, revenue assurance practices involve the investigation of price plan details and logic, customer information and usage data to obtain a reliable and accurate picture of discrepancies along the chain.
MoneyMap RBV addresses problems that occur in the rating and billing processes. It performs an independent external audit and verification procedure of the provider’s rating and billing mechanisms, ensuring they are performed correctly and accurately. Since the procedure is independent of the provider’s existing rating and billing systems, it ensures that there is no dependency between them and that systematic errors are prevented.
With MoneyMap RBV, operators and service providers can successfully:
- Measure the accuracy of the rating process
- Identify and quantify sources of revenue leakage
- Minimize exposure due to overcharging and undercharging
- Reduce operational costs associated with corrective actions
- Comply with regulatory requirements
- Maintain customers’ loyalty and reduce possible churn significantly
MoneyMap RBV Highlights
- Internal rating and billing engine supports:
- Complex features like bundling, allowances, discounts, charges and credit, proration and roll over
- All services types, including voice, data, IP, international, roaming, content and video
- User-friendly GUI for price-plan definition
- Library of rich rating components (best practices)
- Intelligent sampling via predefined risk parameters identify relevant ~10,000 customers
- Near real-time
- Small storage
- Reconciliation, analysis and resolution
- Invoice and event level
- Discrepancies management
- Grouping by price-plan execution trace (properties)
- Financial impact of errors
- Dashboard, KPIs, and analysis tools