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“The cVidya solution and our deployment approach will provide the level of assurance and flexibility required by MTN in achieving a robust, yet cost-effective solution to meet our existing and ongoing business needs.”

Nadia Ali, General Manager of Business Finance and Assurance, MTN South-Africa

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Reduce subscription fraud

Subscription fraud is regarded as one of the major fraud impacts on revenues. It is important to detect such fraudsters before they enroll as your customers or establish themselves as users and inflict damages.

cVidya’s FraudView examine the application information for all new subscribers, first it tries to locate them as previous fraudulent customers by looking at all relevant aliases, then it subject these customers to a thorough list of check address at locating tendencies for suspicious usage patterns . Here FraudView is configured to:

Prevent fraudulent users from subscribing to your services using usage and non-usage detection mechanisms
Automatically manage black and gray lists
Detect suspicious usage tendencies with new subscribed customers
Intuitive investigation via a comprehensive case environment
Powerful data slicing tailored to your Customer types and Service offerings

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