Sales Performance Management

With operators’ commission payments reaching approximately 10% of their expenses, sales performance management has become a crucial need. Providers must reduce overpayments to sales channels (estimated to amount to 2-3% of their expenses), prevent accounting errors, lower the number of bad-debt subscribers, and minimize loopholes through which dealers and channels can increase their income.

Having recognized this vital necessity in the telecom market, cVidya developed DealerMap, a Sales Performance Management solution that allows CSPs to monitor their full sales cycle, from manufacturer to point of sale to individual dealer/sales channel. At the same time, it protects their revenue chain from abusive and suspicious dealer behavior. Applying a set of intelligent tools, DealerMap reduces losses to the provider, increases its market share, boosts dealers’ loyalty and increases the number of satisfied subscribers.

cVidya’s approach is specifically designed to cope with these challenges as it offers faster and more flexible tools for the growing complexity of multiple-dealers environments. The DealerMap suite caters to all aspects of channel management and includes: