Tackling Account Takeovers
Posted By: Jason Lane-Sellers
cVidya Fraud Management Expert, Jason Lane-Sellers, explains how communications service providers can counter the growing problem of account takeover fraud
An Enterprising Approach to Revenue Assurance
Posted By: Joe Villarreal, former head of Revenue Assurance at AT&T
Joe Villarreal, former head of Revenue Assurance at AT&T, explains how to bolster revenues and keep customers happy in the complex business market.
Avoiding Utility Bill Shock
Posted By: Eedo Lifshitz, AVP of Business Development and Utilities’ Solutions at cVidya
If there’s one thing that utilities don’t want it’s being exposed in the media about service issues or customer complaints about billing errors. Electric utilities are considered reliable service providers and they want to maintain this image. The...
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