An Enterprising Approach to Revenue Assurance
Posted By: Joe Villarreal, former head of Revenue Assurance at AT&T
Joe Villarreal, former head of Revenue Assurance at AT&T, explains how to bolster revenues and keep customers happy in the complex business market.
Avoiding Utility Bill Shock
Posted By: Eedo Lifshitz, AVP of Business Development and Utilities’ Solutions at cVidya
If there’s one thing that utilities don’t want it’s being exposed in the media about service issues or customer complaints about billing errors. Electric utilities are considered reliable service providers and they want to maintain this image. The...
Exploiting the Revenue Assurance Framework for Big Data
Posted By: Chaitanya Priya, Senior Managing Consultant for Revenue Assurance, Risk and Fraud Control in Huawei Technologies
In today’s hyper-competitive market, improving margins is an essential focus for service providers. Within the end-to-end customer life cycle, there are various opportunities for revenue leakages to be plugged in parallel to creating new revenue g...
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